5 US Xpress Reviews

US Xpress is a prominent trucking company in the United States, offering a range of services including over-the-road, dedicated, and regional trucking. With a large fleet of trucks and a significant presence in the industry, US Xpress has garnered a considerable amount of reviews from customers, drivers, and industry experts. In this article, we will delve into 5 US Xpress reviews, providing an in-depth analysis of the company's strengths and weaknesses, as well as its overall performance in the market.
Overview of US Xpress

US Xpress was founded in 1986 and is headquartered in Chattanooga, Tennessee. The company has grown significantly over the years, with a fleet of over 7,000 trucks and a network of terminals and facilities across the United States. US Xpress offers a range of services, including truckload, less-than-truckload, and logistics management. The company has a strong commitment to safety, with a rigorous training program for its drivers and a focus on maintaining a safe and compliant fleet.
Key Points
- US Xpress is a large trucking company with a significant presence in the US market
- The company offers a range of services, including over-the-road, dedicated, and regional trucking
- US Xpress has a strong commitment to safety, with a rigorous training program for its drivers
- The company has a fleet of over 7,000 trucks and a network of terminals and facilities across the US
- US Xpress has received mixed reviews from customers and drivers, with some praising its pay and benefits, while others criticize its equipment and management
Review 1: Positive Experience with US Xpress
In a review on Indeed, a former driver for US Xpress praised the company’s pay and benefits, stating that they were “very competitive” and allowed them to “make a good living.” The driver also appreciated the company’s emphasis on safety, noting that they “always felt safe on the road” and that the company’s equipment was “well-maintained.” However, the driver did mention that the company’s management could be “strict” at times, but overall, they had a positive experience with US Xpress.
Category | Rating |
---|---|
Pay and Benefits | 4.5/5 |
Safety | 4.5/5 |
Equipment | 4/5 |
Management | 3.5/5 |

Review 2: Negative Experience with US Xpress
In a review on Glassdoor, a former driver for US Xpress criticized the company’s equipment, stating that the trucks were “old and unreliable” and that they “broke down frequently.” The driver also mentioned that the company’s management was “unresponsive” to their concerns and that they felt “disrespected” by their supervisors. However, the driver did note that the company’s pay was “decent” and that they appreciated the opportunity to drive for a large and established company.
Review 3: Mixed Experience with US Xpress
In a review on TruckersReport, a current driver for US Xpress provided a mixed assessment of the company. The driver praised the company’s pay and benefits, stating that they were “competitive” and allowed them to “make a good living.” However, the driver criticized the company’s management, noting that they were “strict” and “unresponsive” to their concerns. The driver also mentioned that the company’s equipment was “adequate” but that they had experienced some issues with maintenance and repairs.
Review 4: Positive Experience with US Xpress Logistics
In a review on Logistics Management, a customer of US Xpress Logistics praised the company’s service, stating that they were “very satisfied” with the timeliness and efficiency of their deliveries. The customer also appreciated the company’s communication, noting that they were “kept informed” throughout the shipping process and that any issues were “quickly resolved.” However, the customer did mention that the company’s pricing was “competitive” but that they had experienced some issues with billing and invoicing.
Review 5: Negative Experience with US Xpress Recruiting
In a review on Reddit, a former driver for US Xpress criticized the company’s recruiting process, stating that it was “misleading” and that they were “not upfront” about the terms of their employment. The driver also mentioned that the company’s training program was “inadequate” and that they felt “unprepared” for the demands of driving for the company. However, the driver did note that the company’s pay was “decent” and that they appreciated the opportunity to drive for a large and established company.
What is the average salary for a US Xpress driver?
+The average salary for a US Xpress driver is around $60,000 per year, although this can vary depending on experience, location, and other factors.
What kind of equipment does US Xpress use?
+US Xpress operates a fleet of over 7,000 trucks, including Peterbilt, Kenworth, and Freightliner models.
How does US Xpress prioritize safety?
+US Xpress has a strong commitment to safety, with a rigorous training program for its drivers and a focus on maintaining a safe and compliant fleet. The company also has a dedicated safety team that monitors and responds to safety concerns.
In conclusion, US Xpress is a complex and multifaceted company with both strengths and weaknesses. While some drivers and customers have had positive experiences with the company, others have criticized its equipment, management, and recruiting process. As the trucking industry continues to evolve, it’s essential for US Xpress to prioritize the needs and concerns of its drivers and customers, investing in modern equipment, improving its management and communication, and providing competitive pay and benefits.